Terms of service

Effective: November 15, 2026.

These terms are an agreement between you and Ember Gaming LLC, 14534 S Abbott Rd E, Homer Glen, IL 60491, USA. Support and legal contact: support@embercreator.com. Governing law and venue are set out in the Governing law and disputes section below. Mandatory consumer rights that cannot be waived by law still apply.

What Ember Links does

Ember Links (emberlinks.bio) helps creators build, import, style and publish their pages, connect their own domains, see how visitors find them, and switch on optional protections (human check, country rules, hidden from search). Ban Watch shows you when Meta and other crawlers visit a page. You manage everything at app.emberlinks.bio. Creator pages are served on withme.bio, emberlnk.me, hellomy.bio and customers' own connected domains.

We promise only the features listed for your plan. Beta and private features may come with stated limits. We work to keep bots, platform restrictions, blocked destinations and browser quirks away from your pages, but we can't promise to stop every one. Deep links work only on the browser and device combinations we document. We can't guarantee the safety of any Instagram or other social account.

Ember doesn't host or sell adult content. A creator's buttons can link to third-party sites they choose (social profiles, shops, creator subscription platforms). Anything bought there is bought on that site, not through Ember.

Accounts

You need to be an adult with the authority to use the service. Keep your sign-in safe and your account details accurate. Workspace owners decide who joins and what each member can do, and they're responsible for those choices. A team role never gives anyone platform-owner finance or admin access. Don't share sign-in details, and don't hand over an account by changing its email address; use our ownership-transfer and lost-access steps instead.

You sign in with email and password or with Google, and you can add two-step verification.

**Teams.** Owners can invite teammates by email. An invite lasts 24 hours, and the teammate must sign in with the invited address to join. The owner picks each teammate's role and is responsible for what teammates do in the workspace. Limiting a teammate to pages with certain tags is planned.

**Connected apps.** You can connect an AI assistant (such as Claude) or another app through MCP, with OAuth sign-in. Connections are read-only: an app can list your pages and read drafts and analytics, but it can't publish, edit or delete anything. You approve each app, and you can revoke it any time under Connected apps on your Account page. Whatever an app reads goes to that app and its provider under their terms, and Ember isn't responsible for how they use it. You're responsible for the apps you connect.

Your content

Your content stays yours. You give us only the rights we need to host, transform, display, deliver and back up your content so the service works. Import only links and photos you own or are allowed to reuse. Importing doesn't give you anyone else's license or consent, and it must never get around logins, access controls or copyright protections. Check imported links and crops before you publish. Other sites' terms still apply.

You're responsible for keeping your content and destinations lawful and your promotions accurate, including prices, relationships, location claims, offers and end dates. Ember gives you the layout tools. We don't check where a creator is, and we don't sell what's on linked sites. A location worked out from a visitor's request doesn't prove a creator is nearby. For linked promotions, the outside seller runs checkout and delivery under its own terms. Your Ember subscription is charged separately.

Plans and billing

Plans are billed in US dollars through Stripe, monthly or yearly. Prices, add-ons, proration, cancellation and refunds are set out in the Subscription terms. Taxes may apply at checkout. Consumers in the EU and UK have a 14-day right to withdraw from a new subscription, as explained in the Subscription terms.

You'll see page and usage limits before you buy. Saving a page isn't the same as publishing it. Paid status comes from verified billing records, never from labels in your browser. Before a plan change, we tell you how it affects what's published. A plan change never deletes content automatically or buys a domain you didn't expect.

Domains

The shared names (withme.bio, emberlnk.me, hellomy.bio) are service addresses we license to you, subject to availability and abuse controls. Connecting your own domain needs proof that you control it, and it doesn't change who registered it. Buying, renewing or transferring a domain needs separate registrar terms, ownership details, a price and your clear approval. Domain Shield results are advice, not a promise that every network or platform will accept a domain. Keep your registration and recovery contacts up to date.

**Domain Shield.** Ember checks your connected domains against public safety lists when you ask and once a day on its own, and emails the alert address you confirmed if a domain is flagged. Each check is a snapshot of those lists. It doesn't guarantee that a domain is safe or will stay unflagged, and Ember isn't responsible for the lists' decisions. The providers are named in the Privacy notice.

**Service emails.** We send service emails (closure receipts, data-download notices, domain-flag alerts and team invitations) from notify.emberlinks.bio. They're part of the service, not marketing.

Restricting access and closing accounts

If content or access causes harm, we may restrict it, in proportion to the problem, under the Acceptable use policy. Where the law allows and it's practical, we tell you why and offer an appeal. Urgent threats may need us to act straight away. We keep evidence and access logs only as far as we need to.

You can ask us to close your account. A person on our team reviews each request. Your pages stay online until the review is done; then your data is removed under the retention rules in the Privacy notice. You can download your account data (a JSON export) from the Account page, and we email you whenever a download happens. Rights required by law take precedence over any contract exclusion.

Termination and notice

Cancelling by you: you can cancel your subscription any time in Billing, and you keep access until the end of the period you've already paid for. You can also ask to close your account, as described above.

Suspension or termination by Ember: we may suspend or terminate an account if it breaches the Acceptable use policy or these terms. Before we do, we will give you notice and a reasonable chance to fix the problem. We may act immediately, without a chance to fix, where content is illegal, harmful or abusive, or where we need to protect the service, other customers or other people.

When an account is terminated, it goes through the account closure review described above, and your data is handled as the Privacy notice describes.

Changes to these terms: we will announce material changes at least 30 days before they take effect, by email and in the dashboard. If you keep using the service after the effective date, you accept the changed terms. If you do not agree, you can cancel before the effective date.

Notices to Ember go to support@embercreator.com. We send notices to you at the email address on your account and in the dashboard.

Limitation of liability

To the extent permitted by law, Ember's total liability to you for all claims arising out of or relating to the service or these terms is limited to the fees you paid to Ember in the 12 months before the claim arose, or US$100 if you paid nothing.

To the extent permitted by law, Ember is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data.

These limits do not apply to gross negligence, wilful misconduct, or anything that Illinois law does not allow to be limited.

Warranty disclaimer

To the extent permitted by law, the service is provided "as is" and "as available". Ember makes no warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and does not promise that the service will be uninterrupted or error-free. Nothing in these terms removes warranties or rights that cannot be waived by law.

Governing law and disputes

These terms are governed by the laws of the State of Illinois, USA, without regard to its conflict-of-law rules. Any dispute that cannot be settled informally (please write to support@embercreator.com first) will be brought in the courts located in Will County, Illinois, or in the federal courts for Illinois, and you and Ember agree to those courts' jurisdiction. Nothing in these terms limits consumer rights that cannot be waived by law.

International customers: Ember Gaming LLC is a US company and Illinois law governs these terms, but the mandatory consumer protections of your country still apply. Personal data is processed in the United States and by the providers listed in the Privacy notice; where required, transfers use standard contractual clauses (EU) or the UK addendum.

Still to be finalized

This draft contains no arbitration waiver, blanket indemnity or immunity promise.

Questions about this policy: support@embercreator.com.